Privacy Policy

1. Introduction

Welcome to cAmo, your trusted platform for connecting with others. At cAmo, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our services through the cAmo mobile app and our website at cosmicamour.com.

By using our app and services, you acknowledge and agree to the practices outlined in this Privacy Policy. We understand that privacy is important, and we aim to be transparent with you about the information we collect and how we use it to provide you with a better, safer, and more personalized dating experience. This Privacy Policy applies to all users of cAmo and governs the collection and use of personal data.

2. Information Collection

At cAmo, we collect personal information to help create a personalized and meaningful experience for you. The information we collect is essential for providing our services, improving user experience, and ensuring that we can connect you with other users in a safe and relevant way.

2.1 Personal Information You Provide

When you use our app and services, we may collect the following personal information directly from you:

  • Name: To identify and personalize your profile.
  • Phone Number: For account verification, communication, and security purposes.
  • Address (Location): To offer location-based features, such as nearby matches and relevant services.
  • Date of Birth: To ensure that you are of appropriate age to use the app and comply with age-related regulations.
  • Gender: To help personalize your experience and match you with users who align with your preferences.
  • Faith/Religion: If you choose to provide this information, it helps us match you with users who share similar values.
  • Smoking Preference: To allow you to indicate whether smoking is something you do or would prefer to avoid in potential matches.
  • Drinking Preference: To allow you to indicate whether drinking is something you do or would prefer to avoid in potential matches.
  • Relationship Status: To provide context for your dating preferences and help you connect with individuals who are looking for similar types of relationships.
  • Employment Status: To provide more context for your profile and enable better matching with others who may share similar lifestyle preferences.
  • Pet Preference: To indicate whether you prefer partners with or without pets, helping match you with people who align with your preferences.
  • Profile Photo: To help identify you within the app and make your profile more engaging and relatable to other users.
2.2 Information Collected Automatically

In addition to the personal information you provide, we may collect certain information automatically, including:

  • Device Information: Information about the device you use to access cAmo, such as the type of device, operating system, and mobile network information.
  • Usage Data: Information about how you interact with the app, including your activity within the app, features you use, and how often you use the service.
  • Location Data: If you allow location tracking, we may collect precise or approximate location data to offer location-based matching and features.

3. How Information is Collected

3.1 Information You Provide Directly

When you sign up for an account or use certain features of the cAmo app, you provide personal information directly to us. This includes:

  • Account Creation: When you create an account, you submit your name, phone number, email address, and other personal details required to set up your profile.
  • Profile Information: As you customize your profile, you may voluntarily share additional details, such as your date of birth, gender, faith, smoking/drinking preferences, relationship status, employment status, pet preferences, and a profile photo.
  • Communication: If you contact us for support, feedback, or inquiries, we collect the information you provide in your messages, including any other details you choose to share with us.
3.2 Information Collected Automatically

We also gather certain information automatically when you use the cAmo app, even if you don’t actively submit it. This includes:

  • Device Information: When you access cAmo, we automatically collect information about the device you're using, such as its model, operating system version, IP address, browser type, and mobile network information.
  • Usage Data: As you interact with the app, we automatically collect data about your activity, including the features you use, pages visited, search queries, interactions with other users, and app performance.
  • Location Data: If you enable location services on your device, we collect location data to provide location-based matching and features. This data may be precise (GPS) or approximate (via IP address or nearby Wi-Fi networks).
  • Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to automatically collect and store information about your preferences, session activity, and interactions with the app.

4. Use of Information

We use the information we collect to provide, personalize, and improve your experience with our app and services. The information you provide and that we collect automatically is used for the following purposes:

  • To Provide Our Services: Deliver the core services of the cAmo app, including user profiles and matching.
  • To Enhance Your User Experience: Personalize your experience by recommending matches and content based on your preferences.
  • To Process Payments: Manage transactions and premium subscriptions.
  • To Communicate with You: Send important updates, customer support responses, and marketing materials.
  • To Improve the App and Services: Continuously enhance app functionality, performance, and user satisfaction.
  • To Ensure Safety and Security: Monitor for suspicious activity and ensure compliance with legal obligations.

5. Data Sharing and Disclosure

We may share your data with third-party service providers, business partners, and legal authorities as described below:

  • Third-Party Service Providers: For services such as payment processing, cloud storage, and analytics.
  • Partners & Affiliates: For marketing purposes or to enhance app features.
  • Legal Compliance: We may share data to comply with legal obligations or protect against fraud.
  • Data Transfers: Your data may be transferred across borders to other countries for processing and storage.

6. User Rights and Choices

You have rights over your personal data:

  • Access and Control: You can access, review, or update your personal information through your account settings.
  • Right to Deletion: You can delete your account or request the deletion of your personal data.
  • Right to Data Portability: Request a copy of your data in a portable format.
  • Opt-Out of Communications: Unsubscribe from non-essential communications like promotional emails.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purpose for which it was collected. If you deactivate your account, we may retain certain information for legal or operational purposes, but we will delete or anonymize it when it is no longer needed.

8. Security Measures

We use security measures such as encryption, secure servers, and regular audits to protect your personal data. We also encourage users to use strong passwords and take care with their account details.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will notify you through the app or by email. Your continued use of the app after any changes constitutes your acceptance of the revised Privacy Policy.

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